Very Helpful

Taking the process through from beginning to end, and repeating it for several of the techs that stepped up for churn tests was excellent. Even a couple of our more senior techs mentioned that they learned a thing or two. Describing the how, the why and the reason for the action is very helpful, there were items from differing tasks demonstrated that we generally don’t do as a matter of course. We may look to see how we can adopt tasks into our testing as appropriate.